Utility Administration

The department of Utilities & Energy Services has direct responsibility for the personnel, operation, maintenance, and billing administration service portions of the utilities and energy budget at $27 million annually. Utility bills, both inbound and outbound, are audited for the purchase of both regulated and de-regulated utilities, and are managed by the utility division. UCF’s department of Resource Management coordinates with UES to develop budget, plan for capital renewal, plant moderation and infrastructure, and works closely to develop projections for each fiscal year with the University’s Finance and Administration division.

UES has over 600 utility grade meters on campus that provide commodity consumption at all 177 buildings.

Recently, UES has invested into a fixed network data collection system. This fixed network will eliminate the need to physically read all 580 utility grade meters on campus each month, lessening fleet vehicle use and emissions, and will also provide interval data up to one day lagging, with five-minute granularity on electric and hourly on natural gas, water, irrigation and chilled water.

In 2017, UES launched a web-based energy dashboard to provide clarity and transparency with energy conservation initiatives, with the vision to aspire behavior modification, drive competition, and promote energy conservation with the student body and UCF community, by understanding the “big picture.”

Energy consumption and cost projections, together with capital and operating expenses, are used to update utility rates for each fiscal year. Commodities and utility rates will fluctuate month to month due to a variety of dynamics that include transportation, oil prices, weather, demand, storage, seasonal variation, extreme temperatures, and market speculation.

Category of utility end users within the University include direct service organizations, education and general, and auxiliaries. The Rate Information form describing how rates are calculated can be found at Forms and Procedures.

To request new or disconnect service, download the Utility Service Request form from Forms and Procedures.